We want you to shop in confidence. We respect your privacy, and will never pass your details onto anyone else. Ever.
We understand that online security is a major concern of our customers. The information that you provide when ordering goods from our store is related solely to your purchase. Any personal information you enter on our secure server will be encrypted using the latest SSL encryption technology. This means no one can intercept your details and read them.
Data collection and storage is governed by the rules of the UK Data Protection Act. We do not store your personal financial details after your order has been confirmed, and do not divulge your personal details to any third party.
We may contact you either by post, email or telephone, primarily for the purpose of following on any issues which may arise after an order is placed,or to reply to any queries you may have. We will not send you any marketing or promotional emails unless you agree to it, when registering with the site. We will not pass on your e-mail address to any third party for marketing purposes. This is our promise to you.
All texts, logo, comments, photos, and illustrations published within this website are intellectual properties of Mai Peterson. No reproduction is permitted without the express consent of their owner.
Website designed and developed by Mai
Photographs and Illustrations by Mai
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Onee you have placed your order, we will endeavour to despatch the goods within 48 hours, within reasonable stock limits. In case items ordered are out of stock, Chatty Gecko will inform you and will offer an alternative. You will have the choices of either canceling the order or accept a replacement. We will only collect your moneys once the order is despatched.
Any made to order item will be sent within a agreed timescale to be specified at time of order.
All light weight items, such as kids pyjamas, nightdresses, PJ bottoms, will be shipped in light cardboard envelopes that will fit a normal size letterbox, to ensure you promptly receive your order without the need of having to collec it from the post office. You may wish to specify a preferred delivery address when placing your order.
Our prices are quoted in GB Sterling Pounds, and are inclusive of all UK taxes. Shipping fees are calculated separately. You may wish to specify when checking out your preferred payment currency.
Should you not be satisfied with your order, for any reason, please return the item, within 7 days, from date of receipt, in its new state, and original packaging. Make sure that the refund form is completed and is included in your package. You will be reimbursed within 3 working days.